Lindsey Richards, MD

Lindsey Richards, MD

Lindsey Richards, M.D. is a board certified dermatologist with experience in adult and pediatric medical dermatology, skin cancer management, and cosmetic and procedural dermatology. Dr. Richards is passionate about patient education and helping her patients feel like their best self.

Dr. Richards earned her doctorate of medicine from Texas A&M College of Medicine, where she was inducted into the Alpha Omega Alpha Medical Honor Society and chosen to serve as an equal member on the admissions committee for all four years. After medical school and internship, she completed her dermatology residency at Columbia University – New York Presbyterian in Manhattan, serving as the Chief resident in her final year. She has authored many publications and book chapters and presented at grand rounds and national meetings.

Prior to medical school, Dr. Richards completed her undergraduate degree in fashion design and business at the University of Texas at Austin. Shortly thereafter, she moved to Manhattan where she enjoyed a successful career in the corporate fashion industry before discovering her true passion in medicine.

Dr. Richards is dedicated to providing the highest standard of care to her patients using the most current treatments. She believes that skin care should be safe, simple, practical, and evidence based. She is equally passionate about medical dermatology such as psoriasis, autoimmune conditions, acne, atopic dermatitis, and melanoma as she is in enhancing a patient’s natural beauty using neuromodulators, fillers, and lasers.

Dr. Richards is a member of various medical organizations, including the American Academy of Dermatology (AAD), American Society of Dermatologic Surgery (ASDS), American Society for Laser Medicine and Surgery (ASLMS), Women’s Dermatologic Society (WDS), Texas Dermatological Society, Texas Medical Association, and Travis County Medical Society.

In her spare time, she loves spending time with her immediate and extended family. She enjoys seeing the world, gardening, renovating homes, doing yoga, eating tacos and migas, water skiing and other outdoor activities. She is an avid reader and loves learning new things, most recently learning how to play the clarinet again. She is thrilled to be back in Austin with the opportunity to treat Lakeway and surrounding communities!

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Lindsey Richards, M.D.
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Patient Testimonials for Dr. Richards

  • “Dr. Richards and Tori thoroughly explained all my options and I never felt rushed.” — Kaye B. (October 24, 2024)
  • “Doctor was patient and very informative. She did a great job trying to connect with my 13-year-old son, which is not easy. She provided us with a Multiple treatment options and let us decide which was best for us. She also did a great job of recommending products without being too pushy about it, and that was very welcoming” — Connor m. (October 17, 2024)
  • “Dr Richards is wonderful. She is very articulate and thorough. So glad she is taking care of me.” — Paul C. (October 15, 2024)
  • “Dr. Richards and Medical Asst. Tori listened to my concerns and spent time to explain various treatment options. Overall excellent experience!” — Mark N. (October 14, 2024)
  • “All problems are addressed quickly, outcomes evaluated and changes made when necessary. Dr. Richards is outstanding. Her staff is courteous and helpful.” — Sharon K. (October 9, 2024)
  • “Dr. Lindsey Richards was awesome. Very knowledgeable and personable. Her medical assistant was very pleasant, personable, and welcoming. I highly recommend” — Tracy M. (October 8, 2024)
  • “Kind staff. Dr. Richards is thorough with a nice bedside manner.” — Ralph D. (October 7, 2024)
  • “I love Westlake Dermatology. Everyone is super friendly and I have never had to wait long for an appointment. I see Dr. Lindsay and She is awesome. The office is very professional and beautifully decorated.” — Pamela L. (October 2, 2024)
  • “Dr. Richardson was wonderful. She listened to all my questions and gave great suggestions! My appointment was right on time and I was in and out in a half hour!” — Dawn P. (September 25, 2024)
  • “Dr. Richards is always so professional and thorough. I leave knowing I have had a great exam. Today’s nurse/assistant was friendly and set up the exam with good questions. Check in and new appt scheduling is smooth.” — Nancy H. (September 23, 2024)
  • “Dr. Richard’s is so kind and practical in her approach to your health care needs. She repaired wounds to my face from a severe dog bite without extensive surgery. I would highly recommend her to anyone.” — Karen D. (September 21, 2024)
  • “Dr Richards was prompt and succinct in our brief consultation. Very easy in and out visit but productive.” — Eleanor B. (September 17, 2024)
  • “Dr is very meticulous, and that’s important when you are old.” — Paul D. (September 16, 2024)
  • “I like that my visit is a one stop shop and Dr. Richards really addressed all of my questions with patience. I felt her responses for treatment were thorough and am comfortable with our plan moving forward.” — Jennifer D. (September 12, 2024)
  • “Dr Lindsey Richards is always a friendly and caring physician. I like her very much!” — Jorge H. (September 9, 2024)
  • “I like that she took the time to ask me questions and didn’t treat me like she was in a hurry.” — Melanie H. (September 5, 2024)
  • “Very nice people, beautiful office. I thought the doctor was great knew her stuff also her assistant went out of her way to be so helpful to me. I really did appreciate them both.” — Patricia P. (September 4, 2024)
  • “I am always pleased with the service. Dr. Richards is very thorough and professional. Friendly staff.” — Nita C. (September 4, 2024)
  • “Dr. Richards is great. I trust her for my skin health/needs. Nice, easy going personality. Responds to questions and concerns thoroughly . The staff is friendly.” — Theresa B. (September 4, 2024)
  • “Dr. Lindsey Richards is great. Direct. Personable and professional.” — Tracy P. (August 27, 2024)
  • “Friendly staff. Calm atmosphere. Dr. Richards was very friendly and answered all my questions. Today was a full body skin check but I plan to go back for a couple treatments to keep my skin looking healthier. I’ve found my go-to dermatologist!” — Sherry P. (August 26, 2024)
  • “The Lakeway Westlake Dermatology location never disappoints! I was pulled back on time for my appointment. Dr. Richards does an amazing job every time and is so personable. I also loved her assistant Keelyn! She was so sweet & even brought me a chilled water for the short wait. The office manager Victoria is so helpful when I have any questions about what was done in the visit and what I owe. This is my favorite location!” — Samantha P. (August 22, 2024)
  • “Love Dr. Richardson and her staff. She’s always great! Sees you quickly and makes you feel very comfortable.” — Glynda C. (August 19, 2024)
  • “I really like Dr. Richards. She never talks down to me. I like to feel like my doctors and I are in a partnership to keep me healthy. She treats me like that.” — Jesse J. (August 15, 2024)
  • “Torri, Dr Richards assistant always is very helpful and professional. She sets the table for Dr Richards.” — John K. (August 12, 2024)
  • “Dr Richards literally saved my life. I first came in for a mild skin rash which turned into a rare skin disorder. Dr Richards did a biopsy, identified the disorder and immediately began treatment. The treatments were not working. After referrals to Autoimmune specialists, heart doctor, allergists, and more, she never gave up, and finally referred me to a hematologist. After a bone marrow biopsy, it was determined I had the beginning stages of Leukemia, which is why none of the treatments were working. I’m now receiving treatment by an oncologist, and finally responding to the treatment for my skin disorder. If it weren’t for the persistence by Dr Richards, the Leukemia could have gone on for years and my skin disorder would not have gone into remission. After 9 months of suffering, I feel like a human being again. Thank you Westlake Dermatology, and the infamous Dr Lindsay Richards.” — Terri B. (August 9, 2024)
  • “Dr. Lindsey is always very friendly, professional and quickly checks me over, reducing my embarrassment.” — Jana D. (August 6, 2024)
  • “The staff is always very friendly and helpful. The providers, including Dr. Richards, are always very thorough, attentive, respectful, and knowledgeable.” — Nancy A. (August 5, 2024)
  • “Dr Richards is great! Her MA Tori is so thoughtful and sweet, as are the front desk ladies, Victoria and Roxanne. From check in to check out, everything was perfect. Love them!” — Aggie A. (July 24, 2024)
  • “Dr was great! She worked with me and helped me with my situation.” — Crystal H. (July 18, 2024)
  • “Both the Dr. and her assistant Toni were awesome.” — Marnette S. (July 17, 2024)
  • “We are new patients. Kudos to Dr Richard’s and her staff. Very patient and caring. Great experience. “ — Janet S. (July 16, 2024)
  • “Dr. Richards is easy to talk to about medical concerns. Efficient appointment and everything was on time.” — Mary C. (July 16, 2024)
  • “I really just love Dr. Richards. She is so friendly and genuinely cares. She takes time to make small talk and not rushing through the appointment! The staff are friendly and helpful.” — Angela W. (July 10, 2024)
  • “Dr. Richards is so personable. She really makes you feel at ease.” — Kara M. (July 10, 2024)
  • “Highly recommend Westlake Dermatology Lakeway location. Very friendly, knowledgeable, and experienced staff. Dr. Richards and her assistants are pros! Nice facility, convenient location.” — Joseph H. (July 8, 2024)
  • “Dr. Richard’s is the finest dermatologist I’ve been to in my 76 years. She listens, treats, never poo poos my concerns and is super professional. Staff is attentive and helpful. My husband sees her as well. As medical professionals our bar for excellence is high. She exceeds it every time.” — Sharon K. (July 3, 2024)
  • “Dr Richards and her assistant are phenomenal!” — Dawn T. (July 3, 2024)
  • “Doctor Richards was very thorough and knew exactly what was going on with my problem. Staff was nice and friendly. The office was clean” — Helen D. (July 3, 2024)
  • “Dr. Richards did a very thorough consultation for filler and Botox . She made me feel comfortable and confident in the process. Her MA’s Brittany and Tori were excellent.” — Roxanne W. (July 1, 2024)
  • “Dr Richards is great – down to earth, explains things well, and is super good at what she does.” — Ashley C. (June 29, 2024)
  • “Brittany and Dr. Richards were so fantastic! I was quite nervous for my appointment, and they walked me through all of the steps, and even kept laughing with me! I was very pleased with the overall experience, and I will absolutely recommend them! If you are looking for a dermatologist, this is the one!” — Rase V. (June 27, 2024)
  • “Dr Richards was quick and informative and I like that” — Linda W. (June 27, 2024)
  • “Dr Richards is friendly and efficient. A short wait time to be seen and a full body check and treatment completed in one visit.” — Karla S. (June 25, 2024)
  • “Pleased with the efficiency from check in to check out and that Dr. Richards listens to your concerns.” — Beverly H. (June 12, 2024)
  • “Lindsay and Tori are awesome! So grateful for them helping me stay on top of any type of skin issues. Always a great experience!” — Charles C. (June 10, 2024)
  • “Nice front desk people. Dr Richards was thorough and answered all my questions!” — Sandra M. (June 6, 2024)
  • “I like the fact that Dr. Richard’s takes the time to answer all my concerns. I never feel rushed” — Barbara A. (June 5, 2024)
  • “Dr. Richards is the best Dermatologist I have ever been to. She takes the time to talk through your history and explain procedures to you. At times I’ve felt overlooked by Dermatologists and that is not the case when I see Dr. Richard’s! I would highly recommend.” — Ashley S. (June 5, 2024)
  • “I’ve been to a few of the Westlake Dermatology doctors and they are all good, but Dr. Richards is the best I’ve visited. She’s an expert at decisively identifying skin conditions and performing the appropriate procedures to remedy them.” — Britt J. (June 4, 2024)
  • “I really needed a face lift but as I am not quite ready, I love that Dr Richards helped me get closer to a younger me working from pics taken 16 years ago. She is so very gifted and open to new ideas!!” — Rebecca M. (June 1, 2024)
  • “Promptness of Dr Richards” — Elizabeth B. (May 30, 2024)
  • “They are very professional but friendly at the same time. Dr Richards is an outstanding dermatologist!” — Kathleen L. (May 21, 2024)
  • “Another fabulous experience with Dr. Richards, Brittany & Tory. I had an incision to remove basal cell carcinoma and it was a good experience. Top notch professionals with personality.” — Karen G. (May 20, 2024)
  • “We love Dr Richard’s bedside manner with moms and their 7 year olds” — William C. (May 20, 2024)
  • “I’m always satisfied with my experience with Dr Richards.” — Kathy S. (May 16, 2024)
  • “Dr. Richards is amazing! She understands your needs and quick to offer solutions” — Claudia A. (May 14, 2024)
  • “Love the staff & Dr Richards is always a pleasure to see” — Beth H. (May 14, 2024)
  • “Right on time for this appointment. Dr. Richards thorough and friendly as usual.” — Nancy H. (May 13, 2024)
  • “Dr Richards is very through, no nonsense just get it taken care of. She is a real pleasure at every visit and a fantastic doctor.” — Peter G. (May 8, 2024)
  • “Dr. Richards is extremely personable, professional and knowledgeable. I would recommend her to anyone!” — Margaret H. (April 22, 2024)
  • “Dr Richards spent the time to address multiple issues as well as adding an annual exam. I will be follow-up with her for cosmetic surgery and recommending that my wife comes to see Dr. Richards.” — Jeffrey L. (April 18, 2024)
  • “Very much appreciated the attention and communication from Dr Richards and Tori, they were outstanding. Dr Richards listened to our concerns, answered all our questions in detail and explained each treatment. We are lucky to have her as our doctor.” — Tony K. (April 18, 2024)
  • “Front desk staff were very friendly. Doctor and assistant were professional, kind, and personable. Overall wonderful experience.” — Carice R. (April 10, 2024)
  • “I loved loved loved the doctor who administered the fillers and Botox. She was great and fun!” — Angela F. (April 10, 2024)
  • “Professional staff, Dr. Richards was thorough, friendly, addressed all of my concerns. Front desk staff were very patient, friendly, and helpful making sure my follow-ups were scheduled before leaving.” — Joseph H. (April 4, 2024)
  • “The staff is fantastic – always very friendly. Great communication and follow up. Dr. Richards is an amazing physician who I trust completely.” — Kelly R. (March 28, 2024)
  • “Dr Richards and Tori are my new dream team for derm in Austin” — Darian S. (March 19, 2024)
  • “So refreshing to have a nice staff to work with from start to finish!” — Lisa R. (March 19, 2024)
  • “Everyone was warm & welcoming. I had been looking for a permanent dermatologist and Dr. Richards was highly recommended; upon my first visit I realized why! Now I’m the one who will be recommending!” — Eleanor B. (March 15, 2024)
  • “Dr. Lindsey is very knowledgeable and thorough. Friendly and explains everything at a level we could understand. Her medical assistant Brittaney, was calming, very kind and supportive.” — Michele H. (March 14, 2024)
  • “Dr Richards is lovely and very through in her exam.” — Frances W. (March 7, 2024)
  • “Dr Richards and the staff are always helpful and listen to my concerns. I highly recommend them.” — Dorothy H. (March 6, 2024)
  • “Dr. Richards is professional and makes you feel at ease.” — David V. (March 4, 2024)
  • “I’m relatively new to the area and I ask my neighbors for recommendations and thought I would give WD a try. I love everything about them. From the moment you walk in the door until till you walk out I give them a 10. They don’t try to over sell you!! Dr Lindsay Richards updated my skin care to address some issues I was having and I couldn’t be more pleased with the outcome.” — Pamela L. (February 28, 2024)
  • “Dr Richards is the real deal. She’s professional and she gets to know her patients. I had an excellent experience.” — Pat H. (February 22, 2024)
  • “The doctor and staff were very friendly and answered all questions!! Quick efficient service!” — Ronald Z. (February 21, 2024)
  • “Love Dr Richards and her team!!! The first impressions girls make you feel very comfortable and welcomed!!! Just wish I had more skin issues so I could go more often!!” — Barry W. (February 20, 2024)
  • “Prompt and on time. I immediately saw the physician. Procedure discussed, performed and completed during initial visit.” — Darby M. (February 14, 2024)
  • “Dr. Richards is an excellent dermatologist and I recommend her to anyone needing those services.” — Karen G. (February 8, 2024)
  • “Had to bring my toddler with me for my baby’s appointment. Dr. Richard’s was incredibly sweet and patient with both of my kids and Tori was amazing and so kind! She entertained my toddler when she was getting a little restless and let her play doctor!” — Otto K. (February 7, 2024)
  • “Dr. Richards is always so professional and informative.” — Virginia S. (February 6, 2024)
  • “Very little wait time. Everyone was friendly. Dr. was pleasant and answered every question.” — Sharon G. (January 31, 2024)
  • “This practice is well located for Lakeway residents, comfortable and welcoming. Check-in was efficient as was check-out. Dr. Richards is friendly and professional. She is confidant and listens well. Her tech that took me to the exam room was also thorough and very kind. Today I was reminded how grateful I am to have found Westlake Dermatology.” — Nancy H. (January 25, 2024)
  • “I love Dr Richards and her nurse!!!!” — Mary M. (January 23, 2024)
  • “Dr Richards very welcoming, very friendly and very communicative with me.” — Shelly O. (January 22, 2024)
  • “The Doctor was very inclusive and listened to my concerns.” — John D. (January 22, 2024)
  • “Absolutely loved my recent visit to Westlake Derm! Dr. Richards is amazing and her assistant Tori is so helpful. Victoria at reception was so nice and welcoming!” — Megan H. (January 22, 2024)
  • “Dr Richards was friendly, informative and thorough.” — Andrew T. (January 16, 2024)
  • “Dr. Richard’s is amazing and is always super helpful to offer ideas for cosmetic issues:)” — Margaret H. (January 10, 2024)
  • “I highly recommend Dr. Lindsey Richards as dermatologist.” — Cynthia P. (January 2, 2024)
  • “Very well kept and welcoming Dermatology office. Very quick and easy check-in process. I didn’t have to wait more than 10 minutes to be called in to the back. Was greeted by Dr. Richards within 5 minutes of being assigned a room. Dr. Richards explained the process in a thorough way and asked if I had any questions. Overall outstanding service from check-in to check-out. Definitely highly recommend Westlake Dermatology!” — Victor L. (December 19, 2023)
  • “Medical care is outstanding and EVERYONE, including Dr. Richards, are not just great technicians but also kind, intelligent people. My wife and I are so happy with this office!!” — Harold K. (December 19, 2023)
  • “Lindsay and Tori are the best skin care team I could hope for to ensure I stay healthy! So grateful!!!” — Charles C. (December 8, 2023)
  • “Really like how my daughter’s doctor related to her. She’s great!” — Greta A. (December 6, 2023)
  • “Everyone was fantastic, Dr Richards was incredible and did an incredible job on my injections.” — Nicole R. (December 5, 2023)
  • “Dr Lindsey was very informative and professional” — Carla L. (December 5, 2023)
  • “The ladies at the front desk are always friendly and smiling. I love Dr. Lyndsey Richards. She is always friendly and doesn’t rush through your visit.” — Angela W. (November 30, 2023)
  • “Lindsey Richards is a great doctor, very personable and easy to talk to. I always feel I’m in good hands after my appointment. The office staff is friendly, timely and efficient. I highly recommend Dr Richards and her Lakeway staff.” — Mary D. (November 30, 2023)
  • “It’s super easy to make an appointment and you’re not kept waiting too long once you are there. Dr. Richards knows her stuff and has a great bedside manner as well. Thank you!” — Linda A. (November 20, 2023)
  • “Dr Richards is AWESOME !!!! Love her . The first impression team is so welcoming and friendly !!!!” — Barry W. (November 20, 2023)
  • “Dr. Richards is wonderful both as a doctor and as a human! She listens and makes practical and effective suggestions for treatments and has an engaging and fun personality to boot. I always look forward to visits for the results and experience.” — Kris M. (November 17, 2023)
  • “Dr. Richards is top notch! She takes her time with you and is very thorough. She has a very calming and pleasant personality. Her nurse was also excellent, puts you at ease and was also quite knowledgeable” — Lorraine D. (November 14, 2023)
  • “Dr. Richards is very friendly and personable, and she works efficiently.” — Sarah C. (November 13, 2023)
  • “Dr Richards and her assistant Tory were kind efficient and professional. The experience was very helpful. My highest rating!” — Patrick L. (November 8, 2023)
  • “I love Dr Richards and her nurse!” — Dolly F. (November 2, 2023)
  • “Dr. Richards is very thorough and always spends time with you. I never get the impression she is in a hurry to move on to the next patient.” — Agnes D. (November 2, 2023)
  • “Appointments are on time; no long wait before the Dr. sees you.” — Richard M. (October 26, 2023)
  • “I have already recommended to two neighbors. The staff is pleasant and helpful. Dr. Richard’s cares for my husband (a physician himself) also. She is knowledgeable, efficient and personable. Always a good experience free of white coat hypertension! SK” — Sharon K. (October 24, 2023)
  • “I’ve been seeing Dr Richards for years; she’s a real asset for WD.” — William M. (October 21, 2023)
  • “Efficient and friendly. Appreciate Dr. Richards’ explanations and knowledge.” — Kenneth K. (October 19, 2023)
  • “Victoria & Aggie at the front desk were very polite & got me checked in for my appointment promptly. The MA Tori was kind & made me feel comfortable prior to seeing to Doctor. Dr. Richards was wonderful as always. She always goes above & beyond. My results with her have greatly improved my self confidence. I would recommend this location to anyone. All of the ladies here are amazing!” — Samantha D. (October 19, 2023)
  • “Love Dr. Richards! I recommend her to all my friends and family.” — Ashlye P. (October 19, 2023)
  • “Dr. Richards and her staff are awesome. Professional, great client service.” — Lynn M. (October 18, 2023)
  • “Dr Richards is amazing!!! Knowledgeable and very gentle :)” — Kim G. (October 17, 2023)
  • “As always, Dr. Richards and her team did a great job! Highly recommend her for cosmetic and medical!” — Emma A. (October 17, 2023)
  • “Dr Lindsey Richards and all the staff are all spectacular.” — William M. (October 17, 2023)
  • “Dr Richards is awesome. Also the practice is well run, it is easy to check in for your appointment as well as to schedule future appointments” — George M. (October 16, 2023)
  • “Dr. Richards is awesome. She is very attentive and through and tries very hard to figure out and solve the problem.” — Cynthia S. (October 12, 2023)
  • “From the moment I entered the front door until I left my entire experience was a 10. The staff was friendly and helpful. The nurse and Dr. Richards were great. Informative and very through. I was very impressed with the entire office.” — Pamela L. (October 9, 2023)
  • “Dr. Richards is amazing, and the staff are professional, and courteous. So glad I found you all!” — Karen J. (October 4, 2023)
  • “Check in was easy and efficient. Did not have to wait to be seen. And both Doctor and assistant were solicitous, mindful of our needs and thorough. Great start.” — Charles Z. (September 26, 2023)
  • “Professional, friendly, and competent. And seen promptly. Doctor is excellent and so is her staff from the front desk to the office staff.” — William T. (September 26, 2023)
  • “Dr. Richards is the best derm I’ve seen! She is so knowledgeable and offers solutions based on her vast experience treating other patients with the same issues. I wouldn’t see anyone else for my dermatology needs.” — Dawn L. (September 21, 2023)
  • “Dr Richards took the time to answer all questions and concerns. Nurse Tori was amazing and took the time we needed.” — Avery K. (September 20, 2023)
  • “Reception was smooth and friendly, waiting room was very nice, escort to the exam room was well-conducted, and I take questions covered a lot. Dr. Richards has a great bedside manner and answered all my questions with confidence. Full body scan thorough and I left happy that I have found a wonderful new dermatologist.” — Nancy H. (September 19, 2023)
  • “I LOVE Dr. Richards! She is efficient, friendly, professional, reassuring, and patient! I am grateful to have her looking out for me.” — Leesa S. (September 19, 2023)
  • “Dr Richards has the best bedside manners of any doc I’ve been to. She is so patient and makes sure she takes care of all the issues in a professional way. I can honestly say Dr Richards has changed my life!” — Kayla W. (September 18, 2023)
  • “In a world of two for one specials, pressure up sells and if it was my loved one, I wouldn’t hesitate to spend the money, Dr. Richards remains reasonable, rational, compassionate, capable, and caring. With ethics like that, the riches will follow.” — Mark A. (September 13, 2023)
  • “Dr Richards took her time to explain things to me & offered noninvasive options. I loved her demeanor & honesty!” — Jessica O. (September 11, 2023)
  • “Dr Richards is highly experienced and skilled with assessments and cosmetic treatments. Additionally Dr Richards medical care has resolved several challenging issues, now manageable. I appreciate her personal care and also her referrals. I have absolute confidence in dr Richards ability to resolve for medical and cosmetic needs.” — Rebecca M. (August 30, 2023)
  • “Dr Richards is very nice to work with as are all the assistants” — Anthony M. (August 25, 2023)
  • “Dr. Richards was excellent. She listened to my concerns. She was the most gentle injector I have ever had. Typically, Botox is super painful for me, but it was not at all today. I would definitely recommend her.” — Judi F. (August 24, 2023)
  • “The staff was so very pleasant. This was my first visit. Everyone made me feel very comfortable. . The doctor knew immediately what the problem was explained it to me and took care of it. I really liked the office and would highly recommend them. “ — Barbara C. (August 24, 2023)
  • “Dr. Richards and her assistant are friendly, calming, accepting and professional. Being a senior, I am thankful for her diagnoses, treatments and reassurances of the consequences of aging and sun. I am so thankful to have her as my dermatologist.” — Jennifer M. (August 21, 2023)
  • “I love Dr. Richards, her assistant Tori, Aggie, & Staff! They always make me feel so comfortable and well taken care of! I fly from California just to treat with Dr. Richards and her office!” — Megan H. (August 17, 2023)
  • “Appreciate Dr. Lindsey Richards. She really connects with my vision and needs. Very professional and has terrific people skills! Her assistants are very welcoming and follow my requests. Front desks make you feel Welcomed and comfortable. I like the Lakeway location.” — Melba W. (July 25, 2023)
  • “I’m an MD and a patient of Dr. Richards. My mother died from melanoma; therefore, the need for a qualified dermatologist. I wouldn’t go to anyone but Dr. Richards – highly qualified and personable.” — Charles C. (July 24, 2023)
  • “I love Dr. Richards. She is very professional & candid, just to name a couple things & an excellent doctor.” — Claudia C. (July 21, 2023)
  • “Victoria & Aggie at the front were so welcoming & were quick to get me checked in & out. The medical assistant Madison was very friendly & answered all of my questions. Dr. Richards was wonderful as always. She is very personable & is always attentive to my needs. The results I’ve had since seeing Dr. Richards has completely changed my self confidence!” — Samantha D. (July 20, 2023)
  • “Dr. Richards actually spent the time with me to explain the procedure, enabling me to make a better decision. In addition she explained and offered possible alternatives.” — Agnes D. (July 20, 2023)
  • “Dr. Lindsey is so kind and always goes above and beyond. She is such an asset to Lakeway Dermatology.” — Sandra C. (July 19, 2023)
  • “Dr Richardson’s knowledge and skill level help me feel more at ease as I try to navigate the whole aging gracefully thing. She listens to my concerns and talks me thru the process as she resolves it. Wouldn’t trust anyone else with my face!” — Lee G. (July 19, 2023)
  • “Tori was very friendly and knowledgeable, as was Dr. Richard’s. I appreciate y’all walking me through this process and next steps. They turned this into a good experience for me.” — Tim A. (July 12, 2023)
  • “Dr. Richards is phenomenal!!” — Christopher R. (July 10, 2023)
  • “Dr Richards was amazing with my 7 year old. I specifically chose Westlake Dermatology to initiate a long term relationship between my 7 year old and a dermatologist to prepare for future concerns/needs during adolescence. I was a little concerned the doctors wouldn’t know how to relate to a child but Dr Richards was great! Our experience with her was positive and healing.” — William c. (July 6, 2023)
  • “We saw Emily and Dr. Richards. Wow- both were fantastic! Professional but witty, relatable and helpful, we really appreciate all they did to help during the visit. Great experience!” — Griffen W. (June 14, 2023)
  • “Love my Dr. She is professional, considerate, understanding.” — Sandra B. (June 12, 2023)
  • “Dr. Richards is simply amazing! She listens and is very thorough. She addressed all of my issues and I have a treatment plan I am really comfortable with. Her bedside manner is great! Tory her assistant was fabulous and knowledgeable as well. I wouldn’t go anywhere else for my dermatology needs.” — Dawn L. (June 12, 2023)
  • “Dr Richards was so friendly and personable. Staff were great as well!” — Kim B. (June 6, 2023)
  • “Never have to wait very long. Dr Richards is knowledgeable and very engaging.” — Janice M. (June 6, 2023)
  • “My first skin check and Dr. Richards and the staff made me feel super comfortable.” — Lynn T. (June 5, 2023)
  • “Dr. Richards is very kind, a good listener and forthright with her findings. An excellent dermatologist.” — Barbara P. (May 24, 2023)
  • “Dr Lindsey Richards is excellent!!! She is by far the best Dermatologist I have had.” — Ryan M. (May 19, 2023)
  • “Dr Richards is an excellent dr and has a very caring attitude. I will tell every one to see her!” — Linda L. (May 18, 2023)
  • “The staff is very friendly and the atmosphere is welcoming. Dr. Richards is very knowledgeable and gentle” — Claudia G. (May 2, 2023)
  • “I’m at high risk for skin cancer (I’ve had SCC x2 already), and I’m glad I can get evaluated whenever I have new concerning lesions. I think Dr. Richard’s is fantastic! The support staff is wonderful too.” — Brigitte H. (April 27, 2023)
  • “I really like Dr. Richard’s. She is super nice. Very helpful.” — Carolyn R. (April 21, 2023)
  • “Always a pleasant experience. Dr Richards and the entire staff are thoughtful and professional. Thanks to you all for the care you have given me.” — Jack S. (April 21, 2023)
  • “Dr. Richards is wonderful. She is very knowledgeable but down to earth and non intimidating. She does the most wonderful job on lip and Botox injections. So much so that I drive in from New Braunfels just to have her work on me. Thanks for being so wonderful WL Dermatology Lakeway.” — Gwendelyn V. (April 19, 2023)
  • “Dr. Richards was very quick and efficient. I was appreciative that she was able to squeeze me in last minute. She also took time to explain everything and made sure questions were answered. Emily, Kelah & Tori were amazing! I would highly recommend.” — Karen J. (April 14, 2023)
  • “I love Dr. Richards. She is very down to earth & candid when discussing procedural expectations. This is information that is not usually available when researching various options (I.e. kybella vs lipo).” — Claudia C. (April 14, 2023)
  • “Dr. Richards is amazing! Very knowledgeable, personable and fast with all types of injections!” — Margaret H. (April 12, 2023)
  • “Dr. Lindsey Richards is wonderful! She is patient and thorough and answers all my questions.” — Susan B. (April 11, 2023)
  • “Dr. Richards was awesome!” — Scott S. (April 6, 2023)
  • “Tori & Dr. R were both kind & Professional in a very stressful situation. I highly recommend!” — Melisa R. (April 5, 2023)
  • “Dr. Richards is just amazing. Highly recommend!” — Kristyn L. (April 4, 2023)
  • “Dr Richards was very thorough and knowledgeable” — Cynthia C. (March 30, 2023)
  • “Victoria and Saige at the front were so kind & got me checked-in quickly. Once I was taken back, I was greeted by Emily the MA, who was just the sweetest. Dr. Richard’s was wonderful as always. She was personable, attentive, and great at distracting me during the Botox process! I’d recommend her to anyone!” — Samantha D. (March 24, 2023)
  • “Dr. Richards is caring, talented and patient! Highly recommend!” — Gaelle L. (March 23, 2023)
  • “Dr Richard is thorough and thoughtful. Great doctor” — David W. (March 22, 2023)
  • “Dr Richards was awesome!! Kind, knowledgeable and helpful. I’m picky with my doctors and I really liked her. Looking forward to consolidating all my medical and cosmetic dermatological needs with her!” — Nicole W. (March 21, 2023)
  • “They were so sweet and helpful! My daughter was nervous but Tori made her feel comfortable and took her time answering all our questions. Dr. Richard’s was amazing and we’ll definitely be back.” — Kendall B. (March 8, 2023)
  • “All the staff are excellent and Dr. Richard’s is awesome! Thank you all for everything with every time I visit. Cheers!” — Pamela W. (March 7, 2023)
  • “Dr. Richards is very professional and explains treatment options and answer my question Dr. Richards!” — David V. (March 2, 2023)
  • “Dr Richards is amazingly knowledgeable, thorough, and actually listened. I was concerned that Westlake derm was mostly just an aesthetic/cosmetic dermatology center because of how beautiful and spa-like it is, but Dr Richards put my worries to rest as soon as she walked in! I’m SO grateful to have found a comprehensive care dermatologist. Thank you! Thank you!” — Eileen M. (March 2, 2023)
  • “I really like Dr. Richards. She is so calm & matter of fact. Her assistant Tori is super friendly & professional.” — Denise M. (February 28, 2023)
  • “Dr. Richards is a pleasure to work with! She is very conscientious and understands my needs and concerns.” — Aechternacht A. (February 9, 2023)
  • “Dr Richards and the staff are always pleasant, helpful, and expedite things quickly.” — Osheim O. (February 9, 2023)
  • “Dr Richards is highly knowledgeable about skin disorders and related underlying medical conditions. She was able to provide solutions based on prescription treatment and changes to daily practices. Dr Richards is empathetic and a great communicator.” — Meyer M. (February 8, 2023)
  • “Doc Richards and her team are terrific. They’re kind, considerate and provide outstanding medical service. I highly recommend them to anyone in the market for dermatology.” — Eppen E. (January 19, 2023)
  • “Dr Richard’s is always very thorough and professional and always happy to answer questions. The staff are always very kind.” — Lowrance L. (January 9, 2023)
  • “Dr Richards was excellent, very thorough and efficient. Very nice facilities.” — Humphrey H. (January 3, 2023)
  • “Dr. Richards continues to give reasonable effective care with a smile. Never too aggressive, well versed in all the fun skin conditions and happy to spend time weighing the pros and cons of freezing, cutting, or just pointing and laughing at what’s growing on you today.” — Aitala A. (January 3, 2023)
  • “Dr Richards always takes the time to deal with whatever needs attention. Friendly and professional, always.” — Woodruff W. (January 2, 2023)
  • “DR RICHARDS HAS THE TOUCH OF A BED SIDE MANNERS PHYSICIAN.” — Hernandez-Valdes H. (January 2, 2023)
  • “Dr. Richards was very patient and did not rush with our visit. She is also very knowledgeable. Highly recommend.” — Kayla W. (December 15, 2022)
  • “Excellent Service!!! Dr. Richards is great!” — Lyla S. (December 14, 2022)
  • “This was my first visit at Westlake Dermatology and it was wonderful! Victoria at the front desk was so nice checking me in. It was my first time getting Botox and Tori was so kind and eased my nerves. Dr. Richards was super down to earth and personable and I will definitely go back to see her! Aggie and Saige at the front desk were super helpful and got me checked out super fast. Everyone here is so friendly and I’d recommend Westlake Dermatology to anyone thinking about Botox!” — Samantha D. (December 2, 2022)
  • “I love Dr. Richard’s work! This was the second time I was there, and she did her magic again!” — Emma A. (December 1, 2022)
  • “Office staff was courteous, efficient, and professional. Dr Richards and her associate cared and listened and were truly interested in my needs. Treatment and explanation were just right.” — James C. (November 29, 2022)
  • “Each time I meet with Dr. Richards I am reassured of the quality & level of care my skin is receiving. Dr. Richards continues to expand and add additional education to her practice. Dr. Richard’s is extraordinarily knowledgeable of the gold standard in treatments for difficult skin conditions. Attention to detail and insistence of doing no further damage in the application of various procedures & product is very much appreciated. I trust her to answer all my questions with a great level of expertise.” — Shena D. (November 22, 2022)
  • “I love Dr. Richard’s! Her nurses and staff are great as well.” — Heather W. (October 21, 2022)
  • “Great staff. Dr Richards is amazing as always and is very proactive in catching abnormal skin conditions.” — Tracy O. (October 11, 2022)
  • “Dr. Richards is exceptional. She really shows care and concern for my condition. I’d highly recommend her!” — Graham Y. (October 10, 2022)
  • “Dr. Richards is patient, thorough, and knowledgeable.” — Karen J. (October 10, 2022)
  • “Dr. Richards & her medical assistant Tori are fabulous! I’m so happy I have Dr. Richards as my dermatologist!” — Randi L. (October 6, 2022)
  • “Doctor Richards is wonderful and puts you at ease. Her nurses are equally as wonderful and helpful.” — Stephen S. (October 4, 2022)
  • “I appreciate the short wait time. The front office staff, assistants and dr. Are very efficient. Dr. Richards is very knowledgeable and takes time to listen and answers questions.” — Tracey M. (September 29, 2022)
  • “I liked that Dr Richard’s pro actively asked me if I wanted to have my age spots frozen/removed. Emily was courteous and the girls at the front desk we welcoming and professional. Nicely done all around.” — Kim M. (September 22, 2022)
  • “Dr. Richards is great- and I loved the PA as well! Thank you” — Kelly Z. (September 21, 2022)
  • “Dr. Richards and her staff are very kind, considerate and competent.” — George M. (September 19, 2022)
  • “Love Dr. Richards! Down to earth, caring, and efficient.” — Jill W. (September 19, 2022)
  • “Love Dr Richards, she is always helpful and knows what I need or like.” — Betty K. (September 14, 2022)
  • “Everyone was incredibly nice and helpful, especially Dr. Richards! Looking forward to my next visit :)” — Jennifer B. (September 1, 2022)
  • “The first impression team at the front make you feel so welcomed !!! Dr Richards is amazing !!! Love her !!!!!” — Barry W. (August 25, 2022)
  • “Dr. Richardson is consistently awesome in her approach, technic and education with me regarding Botox and fillers. Would not trust anyone else with my face!” — Lee G. (August 19, 2022)
  • “I love Dr. Richard’s fun personality. I was pretty sad when I first saw her but she changed my attitude with that twinkle in her eyes. I believe each one-off her clients are special to her.” — Patricia R. (August 3, 2022)
  • “Dr. Richards is thorough and I appreciate her skill and efficiency.” — Linda W. (August 2, 2022)
  • “Dr. Richard’s and staff very friendly and knowledgeable” — William K. (July 25, 2022)
  • “Dr. Lindsey Richards is awesome and so is Kelah. Answered all my questions and didn’t rush me. I will definitely return and highly recommend her.” — Ernestina R. (July 25, 2022)
  • “Dr. Richards & MA Emily were attentive and professional. All my questioned were answered.” — Frederick F. (July 12, 2022)
  • “Dr. Richards was very helpful in recommending sun screen.” — Martha K. (July 2, 2022)
  • “I really liked Dr. Lindsey Richards. She inspired confidence in her knowledge, yet she was very easy to talk to.” — Mary D. (June 29, 2022)
  • “Loved it all! Dr. Lindsey is excellent. She diagnosed my condition right away. So relieved after 2 doctors did not. Thanks Dr. Richards I’ll be back.” — Graham Y. (June 28, 2022)
  • “Dr. Richards and Emily made my appointment enjoyable, thorough and upbeat. I appreciate their great bedside manner and being efficient in timeliness.” — Mary C. (June 27, 2022)
  • “Westlake Dermatology is awesome in every field of service. Doctors and staff make you feel very comfortable and confident in every step of your procedures. I’d recommend Westlake dermatology to anyone interested. Thanks Dr. Richard’s and staff!” — Pamela W. (June 14, 2022)
  • “Dr. Richards was awesome. Love a doctor who takes the time to listen and evaluate everything. Found my dermatologist.” — Mel M. (June 9, 2022)
  • “Doctor Richards was very pleasant and informative” — Mark K. (June 8, 2022)
  • “Dr. Richards is always kind, conscientious and capable and never rushed. Even with the embarrassingly low payouts Medicare provides, Dr. Richards treats my mom like she is getting a full ride Botox face paralysis, boob job, and tummy tuck instead of a simple cyst removal.” — Krystyna A. (June 6, 2022)
  • “Dr. Richards is thorough. I always get good results from the anti aging skin treatments I receive. I feel that I am getting my money’s worth.” — Suzanne H. (June 1, 2022)
  • “Staffs and Dr. Richards are nice and helpful! Plus Dr Richards explained well and took time to examine my skin conditions. Thanks Dr Richards!” — Joseph D. (May 16, 2022)
  • “Loved Dr. Richards and staff! Very friendly, thorough, and knowledgeable. Will definitely continue coming here.” — Deborah C. (May 9, 2022)
  • “I’ve seen Dr. Conroy and Dr. Richards. Both are nice, explain/answer questions, and I’ve been happy with my exams and treatments.” — Erik M. (May 9, 2022)
  • “Dr. Richards was great. She addressed all my concerns and explained everything to me. The wait time was short and all staff were attentive. Love West Lake Dermatology. Highly recommend them.” — Elissa D. (May 4, 2022)
  • “The service that I received at Westlake Dermatology was incredible.(Lakeway location) Very friendly stuff and professional. Dr. Richards explained the procedure step by step and she was done in no time. Very happy with the results.” — Tsakas T. (April 29, 2022)
  • “Dr. Richards customized my filler and Botox based on my current assessment of where I was most unhappy w my face and we tried something different than usual as a result. I am very pleased with the post treatment appearance. She is very talented in her applications. Thank you Dr Richards!” — Rebecca M. (April 26, 2022)
  • “Always a pleasant experience. Dr Richard’s and the entire staff are thoughtful and professional. Thanks to you all for the care you have given me.” — Jack S. (April 21, 2022)
  • “Dr. Richards is wonderful. She is very knowledgeable but down to earth and non intimidating. She does the most wonderful job on lip and botox injections, so much so that I drive in from New Braunfels just to have her work on me. Thanks for being so wonderful WL Dermatology Lakeway.” — Gwendelyn V. (April 19, 2022)
  • “Dr. Richards was very quick and efficient. I was appreciative that she was able to squeeze me in last minute. She also took time to explain everything and made sure questions were answered. Emily, Kelah & Tori were amazing! I would highly recommend..” — Karen J. (April 14, 2022)
  • “I love Dr. Richards. She is very down to earth & candid when discussing procedural expectations. This is information that is not usually available when researching various options (I.e. kybella vs lipo).” — Claudia C. (April 14, 2022)
  • “The staff were very friendly and the facility was very nice! Felt like I was at a spa. And the fact that it is only a couple miles from my house is a huge perk.” — Scott J. (April 13, 2022)
  • “Dr. Richards is amazing! Very knowledgeable, personable and fast with all types of injections!” — Margaret H. (April 12, 2022)
  • “Dr. Lindsey Richards is wonderful! She is patient and thorough and answers all my questions.” — Susan B. (April 11, 2022)
  • “Always fast. Always courteous. Always professional.” — Mila M. (April 7, 2022)
  • “Dr. Richards was awesome” — Scott S. (April 6, 2022)
  • “very friendly and professional staff!” — Karen M. (April 6, 2022)
  • “From beginning to end, I had a very positive experience!” — Genevieve V. (April 6, 2022)
  • “Tori & Dr. R were both kind & Professional in a very stressful situation. I highly recommend” — Melisa R. (April 5, 2022)
  • “Always a good experience.” — Leslie R. (April 5, 2022)
  • “Friendly staff and nice offices, felt welcomed and relaxed. Timely appointment always important.” — Caroline P. (April 5, 2022)
  • “Staff was courteous. I saw the doctor right away and she was very helpful.” — Earnestine B. (April 3, 2022)
  • “The booking process was very easy; website was easy to navigate. Before-appointment docs were easy to fill out, check-in was a breeze and the lobby was super cozy :). My wait time was only a few minutes, the nurse and doctor were both nice and made me feel comfortable and heard. I was in and out in 30 minutes! Highly recommend!” — Reid W. (March 31, 2022)
  • “Dr Richards was very thorough and knowledgeable” — Cynthia C. (March 30, 2022)
  • “I am so pleased with the staff here, their professionalism & my overall experience.” — Emma T. (March 30, 2022)
  • “Experience and compassion top shelf” — Mark E. (March 28, 2022)
  • “Friendly, professional and knowledgeable staff. Everyone is so helpful and Dr Richards is great!” — Barbara S. (March 24, 2022)
  • “Everyone was super helpful and nice. They were excellent with our daughter.” — Ivory C. (March 24, 2022)
  • “Customer service and attention to detail were really outstanding!” — Ray C. (March 23, 2022)
  • “Staff and Dr. Richards are always so friendly and make you feel comfortable.” — Angie W. (March 23, 2022)
  • “Everyone was friendly and helpful.” — Naomi D. (March 22, 2022)
  • “Dr. Richards really took the time to listen to me.” — Jessica S. (March 21, 2022)
  • “Dr. Richards was awesome. She was thorough, knowledgeable and explained everything well. The staff was great – attentive, friendly and efficient! I’ll recommend for sure!” — Tyese C. (March 14, 2022)
  • “I continue to have very courteous and professional patient-doctor-nurse relationships. They are awesome and proactive with all my treatments and recommendations. Dr. Lindsey Richards and staff are totally awesome!” — Leslie G. (March 9, 2022)
  • “Nurse Tori was great and super nice! Dr Richards was awesome- super helpful.” — Christine M. (March 9, 2022)
  • “I was in and out very quickly. Everyone was so nice and relatable.” — Michelle F. (March 8, 2022)
  • “My experience was professional, courteous and comfortable. Thank you all!” — Bradley C. (March 8, 2022)
  • “The friendliness of the staff as well as the professionalism. I didn’t have to wait but a few minutes for my doctor.” — Kathleen M. (March 4, 2022)
  • “Dr. Richards listened to my concerns and provided reassurance at my follow up visit. That relieved a lot of anxiety. Skin cancer treatment is a journey.” — Brigitte H. (March 1, 2022)
  • “Everyone was very friendly and courteous. Dr Richards was great” — Christine G. (February 24, 2022)
  • “Loved the clean office, friendly staff and timely manner in which I was seen!” — Rachel P. (February 24, 2022)
  • “Dr. Richards was very attentive and willing to suggest several options to help.” — Reese R. (February 23, 2022)
  • “Love everything but most especially the staff and Dr. Richards! Always great service and attention.” — Tina H. (February 23, 2022)
  • “Wait time was minimal. Professional and polite staff. Always listen and provide alternatives” — Cynthia C. (February 23, 2022)
  • “Staff & Health professionals were so friendly, knowledgeable, & efficient! All were totally focused on what I had to say & how best to assist me. I left the appointment knowing I was in very good hands & feeling completely satisfied.” — Jane H. (February 9, 2022)
  • “Always always Love Dr Richards. The nurse we saw today was also amazing!” — Sophie M. (February 8, 2022)
  • “Just have great respect for Dr. Richards. Like her a lot as a person and doctor.” — Sandra C. (February 1, 2022)
  • “I had a few special requests and Dr. Lindsey granted my requests. Nice.” — Carolyn M. (January 27, 2022)
  • “Dr Richards is excellent. No matter what else is going in she provides her undivided focus and thoughtful personal attention to you with insightful questions and helpful, probing medical care. I love her cosmetic work as well. It is so unusual to find both great cosmetic skills and such a strong medical dermatology base in one person! I strongly recommend Dr Richards.” — Rebecca M. (January 25, 2022)
  • “Dr. Richards and her assistant Tori at the Lakeway office are absolutely wonderful! I have had a long history with my battle to prevent melanoma skin cancer, and have seen several doctors over the years. They were both very empathetic to my experience, professional and had a gentle hand when performing my procedure. Dr. Richard’s took the extra time to explain and answer all my questions. In all my years of multiple biopsies and surgeries my first visit with Dr. Richards was by far the best experience I have had this far on my journey. If you’ve been putting off your anual skin check I highly recommend you don’t wait any longer and go see Dr. Richards.” — Molly L. (January 25, 2022)
  • “I just moved to Austin and I was starting my doctor search when a friend recommended Dr. Richards. This was my first visit with Dr. Richards and I really liked her right away. I appreciated that she was a good listener, very professional and at the same time made me feel comfortable. That is hard to find these days. I will definitely return and would highly recommend her to others I feel that she gave me good recommendations that I will follow through with.” — Meredith C. (January 25, 2022)
  • “Dr Richards is just awesome! The staff is very friendly and efficient.” — George M. (January 24, 2022)
  • “I love my experience at Wesley dermatology! I recommend you to all of my girlfriends.” — Jennifer L. (January 22, 2022)
  • “Dr Richards and her assistant were nice, knowledgeable and addressed my needs/concerns about Botox and fillers. I absolutely love the natural looking results! Thank you for being great at what you do!!!” — Lee G. (January 19, 2022)
  • “From the moment I walked in till the moment I walked out everyone made me feel comfortable. Will definitely recommend this office.” — Felicia G. (January 19, 2022)
  • “I like everything about Westlake Dermatology but I love Dr Richards and her nurse, Tory!!” — Dolly F. (January 18, 2022)
  • “DR. Richards ROX !!!!!!” — Barry W. (January 17, 2022)
  • “Close to home, nice office and staff!” — Duncan B. (January 13, 2022)
  • “Love the efficiency of the office and it was my first time seeing the doctor and she was awesome!” — Ashley S. (January 6, 2022)
  • “Very nice, helpful people at the front desk. Dr. Richards is fantastic.” — Kristen M. (January 4, 2022)
  • “Dr Richards takes her time with my son and helps him to understand what he needs to do to be successful in his treatment. He is on the Spectrum and she has been wonderful with him. He trusts her and does what she suggests.” — Seth T. (January 3, 2022)
  • “Very friendly and professional” — Charles K. (January 3, 2022)
  • “It took me a long time to address my skin concerns(roseacea). With Dr. Richards recommendations my skin has improved dramatically and I feel great! My only regret is not having gone to Westlake Dermatology sooner.” — Dianne T. (December 27, 2021)
  • “The office was nice and clean, the staff and doctors were polite, professional, friendly, and had a good sense of humor and patient manner.” — James R. (December 15, 2021)
  • “The doctor and nurse calmed my nerves and made me feel comfortable . They checked up on me after every mole was removed to make sure I was okay .” — Hailey B. (December 13, 2021)
  • “They are so friendly and professional. They make you comfortable from the minute you come through the door. Dr Richards is very efficient and gets the job done. Great overall experience.” — Timothy K. (December 13, 2021)
  • “Nice to see friendly and pleasant people.” — John S. (December 9, 2021)
  • “The vibe!” — Loren S. (December 9, 2021)
  • “Dr. Richard’s is direct and gets to the heart of the matter. I love that.” — Retha I. (December 8, 2021)
  • “Dr. Richards was wonderful at explaining everything during my biopsy. Thanks!” — Tamara W. (December 8, 2021)
  • “Dr. Richards and the medical staff are excellent.” — Michael B. (November 30, 2021)
  • “Very thorough and complete exam and treatment, clear instruction as well as home delivery of prescriptions” — Thomas B. (November 17, 2021)
  • “Loved Dr Richards attitude. She really wanted to identify the problem and was very straightforward.” — Meredith W. (November 11, 2021)
  • “Very thorough & helpful!” — Richeon E. (November 11, 2021)
  • “Dr. Richards is professional and knowledgeable. She and her staff have wonderful customer service skills. I highly recommend her.” — Beth S. (November 10, 2021)
  • “Great care. Very professional and thorough.” — Suzanne H. (November 10, 2021)
  • “You guys know what you’re doing and it shows.” — Crosby S. (November 9, 2021)
  • “The entire staff was friendly and professional!” — Anne T. (November 4, 2021)
  • “No hard sell. Just took care of business!” — Kelly S. (November 4, 2021)
  • “Everyone I encountered was helpful, knowledgeable and kind. Will highly recommend.” — Werner M. (November 2, 2021)
  • “The doctor was quick and professional. Appointment ran on time and I got the help I needed.” — Bryan C. (November 2, 2021)
  • “Friendly staff. Thorough Examination, all questions were answered. Dr and medical assistance took their time to ensure everything was checked out and I was healthy.” — Dianna M. (October 27, 2021)
  • “Everyone is extremely friendly and personable! My doctor was very knowledgable and trustworthy. I will be returning and referring friends/family. 5 stars!” — Camden H. (October 26, 2021)
  • “Friendly demeanor from all the staff; very helpful and the protocol was thoroughly explained.” — Kaitlyn M. (October 26, 2021)
  • “I loved Dr. Richards! Was reluctant to visit another dermatologist because I had been mis-diagnosed by another derm. She is brilliant, very educated and knows notes everything. She spent quality time with me assessing my concerns. I walked out knowing this was THE best doctor-patient I received.” — Erin L. (October 26, 2021)
  • “Doctor was very professional friendly and polite, provided me with great advice!” — Clio K. (October 19, 2021)
  • “Good visit. Staff is polite and efficient, the medical tech listen to well and was helpful. I appreciate Dr. Richard’s patience and listening to my situation, and her active and thorough approaching to remedies. Would recommend without question.” — Mike H. (October 18, 2021)
  • “Always nice, on time, and making me feel comfortable!” — Joy B. (October 14, 2021)
  • “Personable, professional staff and clean facility” — Randy P. (October 11, 2021)
  • “Love Dr Richards! She takes great care in getting specifically what I need and most of all, she’s always willing to spend the time answering questions and concerns.” — Tracy O. (October 6, 2021)
  • “I loved my experience. Thank you” — Emma T. (September 30, 2021)
  • “Dr. Richards was attentive and listened to everything I had to say and answered all questions.” — Belinda E. (September 29, 2021)
  • “Everything was great! Very informative and excellent service.” — Richard H. (September 29, 2021)
  • “Dr Richards is always very caring and listens. I also like the front desk staff. They were smiling and being social. I also liked the new decor look of the waiting area.” — Sanghomitra S. (September 28, 2021)
  • “Dr Richards is very thorough and clear in her diagnosis.” — Michael S. (September 28, 2021)
  • “I was treated like a friend and respected as a person. Everyone was highly professional about their role. Thank you.” — Jim C. (September 28, 2021)
  • “Dr. Richards looked at my sore, and gave me two options; freezing or biopsy. I asked for her opinion, and after feeling the area, she recommended biopsy. The staff prepared me for the lidocaine shot asking if I had problems with pain or fainting. I don’t. The doctor came back in, took the biopsy and gave me aftercare instructions. Results in 5-7 business days. I’ll hope for a negative results. All was very professional and quick.” — Anita S. (September 15, 2021)
  • “I really liked Dr Richards. She’s extremely patient and explains things well.” — Mara M. (September 14, 2021)
  • “This is my favorite Botox place I’ve been to.” — Megan P. (September 2, 2021)
  • “The staff is always friendly and professional.” — Leah P. (September 2, 2021)
  • “Very friendly staff. I was seen within 5 minutes of appointment. I felt that Dr Richards was thrall and answered any questions I had.” — Susan I. (September 1, 2021)
  • “Dr. Richards is so thorough and listens incredibly well! I always appreciate her insight and her knowledge.” — Dawn L. (August 31, 2021)
  • “All the ladies are so patient and kind . I’m the worst patient and they make me feel at ease. Thanks ladies!” — Shelly L. (August 31, 2021)
  • “Dr. Richards was awesome and helpful!” — Briannah P. (August 26, 2021)
  • “Dr. Richards was wonderful!” — Christopher R. (August 25, 2021)
  • “I like that Dr. Richards listens to my concerns and explains how medications work. She also gives me options and works with my comfort level. I appreciate her and all the staff! Ashley is great too! Super knowledgeable as well, and great at making me feel comfortable.” — Aelina M. (August 25, 2021)
  • “During the exam/initial review the staff was really understanding and listened which made me feel really comfortable (though my body/issue felt really uncomfortable). Both doctor and assistant asked thorough questions and explained the process/follow-up.” — Deborah C. (August 24, 2021)
  • “Dr. Richards is awesome! She took the time to listen to my concerns and make thoughtful recommendations, explaining the options thoroughly. She also took the time to really target my treatment to the problem areas I was specifically seeking to fix. I will definitely be back!” — Katie H. (August 24, 2021)
  • “Dr Richards was very accommodating and easy to communicate with. Thanks!” — Sammi G. (August 24, 2021)
  • “The staff is so kind and makes you feel welcomed.” — Angela W. (August 19, 2021)
  • “Dr. Richards was just great. Very professional with a wonderful personality. She made the whole process painless!” — Jan H. (August 19, 2021)
  • “Thoroughness and efficiency. Excellent.” — Susan F. (August 18, 2021)
  • “Knowledge of dermatologists and friendliness of everyone on staff. Also was very punctual.” — George K. (August 17, 2021)
  • “Everyone was really professional and very nice! They took the time to make sure your visit was the best!” — Allison B. (August 17, 2021)
  • “I am totally pleased with all services.” — Dayna C. (August 12, 2021)
  • “Very organized. Dr. Richards is great!” — Betty K. (August 11, 2021)
  • “Friendly and knowledgeable staff and doctor.” — Tom S. (August 9, 2021)
  • “I am so confident of Dr. Richards as my dermatologist.” — William H. (August 2, 2021)
  • “Excellent in every aspect. Great personnel. Dr Lindsey was very professional.” — DR. R. (July 28, 2021)
  • “Dr Richards and the team at Lakeway are amazing. Their thoughtful attention to my unique combination of conditions has provided a great outcome of a beautifully cleared complexion from persistent rosacea. The office is within close proximity to home and the appointment process is easy. I have found the medical and cosmetic professionals very accessible. The team takes extra effort to facilitate scheduling challenges.” — Rebecca M. (July 27, 2021)
  • “I felt very cared for which I truly appreciate. Dr. Lindsey Richard, MD is a fantastic physician. Thank you very much.” — Laura M. (July 26, 2021)
  • “Doc Richards was great, very kind, personable and knowledgeable. You can tell she cares about you and what’s going on.” — Andrew S. (July 21, 2021)
  • “Dr Richards is AWESOME!!!!” — Barry W. (July 21, 2021)
  • “One of the best experiences I’ve had at a doctor’s office in a long time – from entering the office until leaving. The staff was professional, the doctor’s assistants were terrific, and Dr. Richards was awesome! Very well organized office and super doctor!” — Teresa P. (July 21, 2021)
  • “Dr. Richards is personable, easy to talk to and very skilled. The staff is friendly and professional, too. The experience at Westlake Dermatology was positive all the way around. I highly recommend them!” — Sara S. (July 21, 2021)
  • “The staff was amazing & I love how on time they are.” — Beth H. (July 20, 2021)
  • “Particularly like the thoroughness of Dr Richards exams and the options for treatment.” — Daniel S. (July 19, 2021)
  • “Very nice and friendly staff. Staff cares about your comfort and concerns.” — Cody G. (July 16, 2021)
  • “Great staff and doctor.” — Bryan K. (July 15, 2021)
  • “The doctor and staff were very professional and answered all my questions.” — Debra C. (July 15, 2021)
  • “I simply love Dr. Richards & all the staff, so very nice, I felt very comfortable. THANK You All.” — Douglas T. (July 14, 2021)
  • “Very professional and prompt.” — John H. (July 14, 2021)
  • “Always sweet and efficient.” — Joy B. (July 7, 2021)
  • “Clean facility. Temperature check as you enter, mask is optional. Check in and out was fast & easy. Nurse assistant was friendly, Dr. was brilliant, attentive & very nice. Highly recommend.” — Donna L. (July 6, 2021)
  • “Everyone was welcoming & professional, timely & efficient without feeling rushed. Sought to meet my needs to my satisfaction.” — Monica L. (July 1, 2021)
  • “Was wonderful! Fast and thorough.” — Grace K. (June 2, 2021)
  • “Dr. Richards is excellent! She is compassionate and very competent. All of the staff have good customer service skills. Highly recommend.” — Beth S. (May 26, 2021)
  • “The staff is very courteous and efficient. The wait time was very short. The doctor and her staff were professional and they had a very friendly bedside manner. I felt that I was in good hands during the visit.” — Timothy K. (May 21, 2021)
  • “It was very efficient and friendly. I will definitely be a return client!!” — Marie M. (May 14, 2021)
  • “I couldn’t believe how easy it was to set up a new patient appointment. I only waited 2 weeks to be seen. The office was clean and the staff was super friendly and helpful. I am nurse which makes me really appreciate such an organized and efficient office.” — Sharon W. (May 7, 2021)
  • “Everything was wonderful! The wait time was amazing! The Dr was very nice and addressed all my concerns.” — Elissa D. (April 28, 2021)
  • “I enjoyed my visit, and felt that Dr. Richards was very thorough in doing full body scan. I felt comfortable with her recommendations.” — Shirley S. (April 21, 2021)
  • “Dr Richards is terrific. Her bedside manner is great. She is very personable and authentic. I always feel I’m in good hands with Dr Richards.” — Paul C. (April 15, 2021)
  • “Dr. Lindsey Richards, is caring, compassionate, skilled and efficient. With all the fancy facilities Westlake Dermatology has scattered about Austin, you tend to think it’s just a BOTOX distribution center. I can say the three doctors I have dealt with the past few years are skilled and “real” dermatologists. They have treated 3 members of my family from age 17-78 with various dermatologic issues of varying degrees of complexity. Dr. Richards is exceptionally professional with a great sense of humor, skill, and adept at offering level-headed, appropriate treatment options.” — Krys A. (April 13, 2021)
  • “The entire process from the moment I enter the office to the moment I walk out, is a breeze. Everyone is super nice, great at their jobs and efficient. I’ve never waited more than 10 minutes in the waiting room, which I appreciate.” — Aelina M. (April 8, 2021)
  • “All staff is very professional and efficient!” — Shirley K. (April 6, 2021)
  • “Always a great visit, keep up the good work!” — Steven S. (April 2, 2021)
  • “Dr Richards is excellent and personable. After one visit, I have a lot of confidence in her.” — Jon L. (March 31, 2021)
  • “Nice, and very professional plus no waiting time.” — Armando D. (March 9, 2021)
  • “Lindsey Richards is EXCELLENT. Always listens to me and has good suggestions for healing and treatment. Lindsey ROCKS!” — Stephen A. (March 2, 2021)
  • “Everyone was extremely knowledgeable and helpful. I didn’t wait long and was checked out promptly. Especially since they were working in another location due to storm damage the level of service was very impressive.” — Matthew A. (February 26, 2021)
  • “Very friendly and helpful staff working in the front office. Very little wait and terrific visit with the doctor and nurse. We drove an hour for the appointment so it was nice to have such a great experience after such a long drive.” — Hailey K. (January 22, 2021)
  • “It was easy and the staff was great!” — Edward D. (January 15, 2021)
  • “I never felt rushed. I went in with my list of questions and Dr. Richards answered each one. I felt very comfortable with her and the assistant.” — Kathleen A. (November 15, 2020)
  • “I was very pleased with my visit and the Dr and assistant. Thank you!” — Dorothy H. (November 3, 2020)
  • “I don’t think anything could have been done to make my visit more enjoyable, it was a great. I was taken back to the exam room right away, Dr. Richards came in shortly after that. She addressed all my concerns, very thorough, and sweet! Definitely going back!” — Lorena G. (October 14, 2020)
  • “Check in was a breeze. Staff was professional and polite. I was taken into the exam room on time. The nurse and doctor were thorough and listened to questions and concerns. I was in and out in under 20 minutes. I would highly recommend!” — Anthony M. (October 8, 2020)
  • “Grateful for the kind and caring nature of Ashleigh and Dr. Richards and their ability to ameliorate my concerns over my condition. They were professional and caring throughout.” — Mark A. (October 8, 2020)
  • “Everyone was amazing. It was our very first visit and it was a fantastic experience. I would recommend Westlake Dermatology to anyone who has dermatology issues. They will take great care of them.” — Anton H. (October 7, 2020)
  • “I look forward to visiting this office each and every time. Also really helps to walk away with new Kendra Scott earrings at checkout!” — Sasha M. (October 7, 2020)
  • “I was very pleased with the experience. Wait time was short, COvid19 measures were good. Some precancerous lesions were treated immediately, rather than having me come back at a later date.” — James Z. (September 30, 2020)
  • “I had great experience with Dr. LINDSEY RICHARDS gave me a very good medical examination, confirmed my symptoms and answered and gave me advice.” — Ariko J. (September 29, 2020)
  • “Couldn’t ask for more. Everyone was super professional, didn’t wait in the lobby… Dr Richards was incredibly knowledgeable and I absolutely love my results.” — Chloe D. (September 22, 2020)
  • “All my concerns were addressed and I appreciated the time spent answering my questions.” — Leesa R. (September 15, 2020)
  • “Everyone was super friendly, super sweet. I would definitely go back if I need to.” — Lauren M. (August 26, 2020)
  • “The entire staff and Doctors were all consummate professionals while still maintaining appropriate distances and adhering to all social protocols. I will continue to recommend Westlake Dermatology to anyone that needs the services provided by the company. Thank you for your services and for covering my safety and your complete staff and assistants.” — Cyndi W. (August 8, 2020)
  • “Friendly and professional staff. They explain information and procedures thoroughly and welcome your questions. Dr Richards was great as was her assistant . Overall, very good experience.” — Barbara S. (August 5, 2020)
  • “Everyone was absolutely amazing! I will return and refer everyone I know to this group.The staff, the Dr’s assistant, and Dr were all amazing. (5 star amazing!) But most importantly, they were so thorough. I called in last minute for an emergency visit; they got me right in and left no stone unturned during the exam to insure the correct diagnosis and determine plan of action. And… for the record, I was a new patient and they wholeheartedly unconditionally cared about me!” — Diana M. (July 31, 2020)
  • “The front-office people were professional, organized, and pleasant, and the doctor who assisted me was patient, thorough, and friendly. She really listened, too, which is an under appreciated, but important, skill for a doctor to have.” — Craig L. (July 23, 2020)
  • “Everyone was very nice and knowledgeable. Made me feel comfortable and less nervous.” — Trung N. (July 15, 2020)
  • “Very thorough skin check and excellent bedside manner! Both the MA and the Dr were amazing.” — Rebekah H. (July 10, 2020)
  • “I was very concerned about bruising with injections but I am so pleased !! I experienced no bruising!!” — Cheryl W. (July 9, 2020)
  • “Everyone was extremely professional and at the same time pleasant and if the treatment is successful it is a 20 on a 1-10 scale.” — Roger K. (July 9, 2020)
  • “Love the doctor!” — Isabella D. (June 23, 2020)
  • “I felt satisfied with the treatment and appreciate the courtesy of the staff.” — Niel S. (May 29, 2020)
  • “The staff is always so friendly and the doctor is extremely talented and efficient. It’s always a pleasant experience.” — Michael O. (May 19, 2020)
  • “ABSOLUTELY AMAZING !!! I could not love Dr. Richards any more. That woman is a genius.” — Julianne M. (May 13, 2020)
  • “Westlake Dermatology is a very pleasant experience, nice Receptionist and a very cool Doctor Richards.” — Kristen T. (May 12, 2020)
  • “I love going to see my dermatologist. She is always so real and down to earth. My acne journey has been a breeze and so easy thanks to yall.” — Samantha V. (April 30, 2020)
  • “This was a Tele-health visit. It was very simple and enjoyable experience. Dr. Richards was fantastic!” — Rita J. (April 15, 2020)
  • “This is the first time I have ever done an appointment over the phone. Dr. Lindsey made me feel comfortable with the experience. She was very personable.” — Bruce A. (April 7, 2020)
  • “Dr. Richards is a gem!!!!” — Carolyn W. (March 10, 2020)
  • “Thank you for the outstanding service.” — John D. (February 29, 2020)
  • “Good experience. Knowledgeable doctor. I will go back again.” — Carolyn L. (February 24, 2020)
  • “Peace of mind to find a medical dermatologist after moving to our new home! Dr Richards and her staff very helpful and knowledgeable. Received so much information and everything was fully explained for today and moving forward!” — Clifton S. (February 7, 2020)
  • “My first appointment with Dr Richards was outstanding. She was very informed
    about EF/Morphea plus very professional/friendly.”
    — Kathleen L. (February 3, 2020)
  • “Honestly, I can’t think of anything that could’ve made the experience any more comfortable for me. The thought of someone cutting on my face, was tough for me. Everyone did everything they could to make it ok, and put my mind at ease.” — Brad D. (January 28, 2020)
  • “My visit was fantastic, I can’t say enough about how great I was treated by everyone that I made contact with. They made me feel as if they have known me for years.” — Fernando G. (December 13, 2019)
  • “Great experience with the front desk and I really like Dr. Richards!! Thanks guys” — Charlotte M. (December 4, 2019)
  • “Dr Richards is AWESOME !!!!!” — Barry W. (December 3, 2019)
  • “We love Dr. Richards.” — Gracie B. (November 14, 2019)
  • “My experience was very good and the team did a fantastic job.” — Christopher L. (November 5, 2019)
  • “Great visit! Dr. Lindsey Richards is excellent!!” — Sarah D. (October 3, 2019)